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Omar Baba is the flamboyant founder and owner of Fly-Lo, the world’s most ambitiously affordable low-cost airline. Known for bold ideas, bigger promises, and even bigger disclaimers, Omar built Fly-Lo on a simple vision: why overdeliver when you can overbook? A natural showman and self-styled aviation disruptor, he remains Fly-Lo’s loudest advocate, toughest negotiator, and most frequent spokesperson—especially when things go wrong.

Melody Baines is a check-in assistant at Fly-Lo, known for her assertive efficiency and unwavering commitment to enforcing the rules exactly as written. Highly competitive by nature, Melody takes particular pride in spotting oversized bags, early queue-jumpers, and anyone who “definitely flew with this ticket last time.” Her dedication ensures the check-in desk runs precisely on schedule—whether passengers agree or not.

Keeley St Clair is the check-in manager at Fly-Lo, bringing boundless energy, confidence, and a distinctly Liverpudlian flair to the airport desk. Known for her bubbly personality and unmistakable accent, Keeley is never afraid to step in, correct a mistake, or offer guidance—whether it’s needed or not. A proud team player and close colleague of Melody Baines, she keeps the check-in area lively, efficient, and very much under her watchful eye.

Taaj Manzoor is part of Fly-Lo’s roving ground crew, rarely seen without a buggy and never without something to say. Born in Bradford and full of self-confidence, Taaj styles himself as the airport’s resident legend, greeting colleagues and passengers alike with his trademark “You get me, cuzzeh?” A big fan of flashy, effects-heavy films (especially Avatar), he brings big opinions and even bigger energy to the tarmac. Often found on buggy duty, Taaj treats his vehicle like a prized possession, regularly talking up plans to customise it—if only it weren’t technically owned by the aviation authorities. Whether ferrying passengers or hyping himself up, Taaj is convinced he’s destined for greatness, and he’ll happily tell you all about it.

Moses Beacon is the executive passenger liaison for first and business class at Fly-Lo’s sister airline, Great British Air. Calm, courteous, and softly spoken, Moses is dedicated to ensuring premium passengers feel looked after—often going the extra mile with a reassuring word or thoughtful gesture. While his gentle manner occasionally borders on absent-minded, his intentions are always sincere. Outside the terminal, Moses runs the charity WishWings, reflecting his commitment to doing good wherever possible. He is also known for regularly adding “if you’ll pardon the pun” to his sentences—if you’ll pardon the pun—even when no pun was made.

Patricia revolutionized our fee structure and booking conditions. Previously VP of Finance at a leading telecommunications company.